For now, Trade ind d.o.o. sends products outside the borders of R. Serbia: to surrounding countries and EU countries it is paid in RSD.

After confirmation, your order enters the processing status in which it is determined whether the product is available. The order processing and delivery period is from 2 to 10 working days.

The courier service delivers the parcel to the address on weekdays from 8 a.m. to 6 p.m. Please ensure that during that period there is a person at the address who can collect the shipment. When picking up the shipment, please visually inspect the package for visible damage. If the shipment is apparently undamaged, feel free to collect the shipment and sign the courier’s receipt. The courier tries to deliver the package twice. It is usual that if the courier does not find you at the address, he calls you on the phone you left in the order form and arranges a new delivery date with you. If he does not find you at the address even then, the shipment will be returned to us.

The price of delivery per package is free for goods over 9000.00 RSD, and below that it depends on the current tariff of the Dexspress courier service and ranges between 300.00 RSD and 700.00 RSD, depending on the weight of the clothes and the price, since the purchase price depends on the price of the product.

Payment for products on our online store can be made in one of the following ways: payment cards - VISA, MasterCard, Maestro, AMEX and DinaCard, which support payment over the Internet. Card payment is realized in cooperation with Allsecure doo and Banka Intesa and is performed in a secure and certified way through the allsecure Paymet Gateway, by simply entering data from the payment card.

After entering the card data and confirming the payment, the bank authorizes the transaction and thus the order is approved and enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available for any other purpose.

The transaction will be completed and the amount taken out of your account only when the products have been prepared for transport and handed over to the courier service. In the event that the payment is not completed, i.e. the amount is not removed from the account by the expiry of 14 days from the acceptance of your order, that order will be cancelled and deleted. After the expiry of the 14-day period, the money reserved in your account is released and will be available to you again. After that, you can repeat the same or a new order, and make a payment related to them.

When entering payment card data, confidential information is transferred through the public network in a protected (encrypted) form using SSL protocol, using the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. At no time is the payment card information available to the merchant.

3D secure protection for all merchants and customers - AllSecure Payment Gateway uses the highest global standards of data protection and Privacy. All merchants using the allsecure Payment Gateway are automatically included in 3D-Secure Protection, thus guaranteeing the security of the purchase to customers. Customer payment card numbers are not stored on the merchant's system and the entry itself is protected by SSL data encryption.

PCI DSS standards-allsecure Payment Gateway constantly complies with all the requirements of card organizations in order to increase the level of security of merchants and customers. Since 2005, without interruption, the system has been certified as PCI-DSS Level 1, which is the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a standard that defines the necessary security measures for the processing, storage and transmission of sensitive card data. PCI standards protect sensitive data about the card user during the entire payment process: from the moment of entering data at the point of sale of the Trader, during communications between the trader and relevant banks and card organizations, as well as later storage of this data.